Cluster Hotel Manager

Competitive

Kings Cross

 

St Pancras Hotels Group is a privately-owned modern group, established over thirty years ago in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each operation has its very own personality, in the same way as our people are unique. The excellence we strive for is born out of passion and love for the industry.

The Group’s portfolio is now comprehensive of 3 Hotels, 11 meeting rooms, 1 rooftop terrace, 8 apartments, and the new opening of three magnificent new F&B outlets.

Amongst the animation of London’s most resurgent center, King’s Cross, live the eclectic and bubbly The Megaro, The California London, Derbyshire House and, The Gyle.

Our doors are always open and provide honest hospitality. Never duplicated or standardised, just honest, straight from the heart.

We are time travelers, ensuring that what we do today makes perfect sense, so we can be adventurous about the future. We cut cookies by hand, finding innovative ways to exceed expectations. We provide our team members with a blank canvas, ensuring they paint the guest journey through the eyes of individualism, not frameworks.

In preparation for the reopening of our beautiful boutique hotels, we are looking for a Cluster Hotel Manager that will take ownership of The Megaro Hotel and The Gyle, in Kings Cross.

The ideal Hotel Manager will have bags of charisma and will be a real “people person”. The role needs a natural team leader, experienced with a similar role for at least 3 years in 5- or 4-star operation in London. We are happy to consider a step up from Operations Manager, should the career path be stable and consistent and proven the ability to manage room rates strategically. The Manager will be financially and commercially astute and will have an open business mind with a problem-solving attitude.

The ideal individual will have a hands-on approach to the business and will have solid experience in managing hotel finances maintaining a pro-active and coaching attitude towards the front-of-house team.

Reporting to the Managing Director & company owner, the Cluster Hotel Manager will need to be able to work efficiently with room rates, P&L, budgeting, forecasting, staff training in order to guarantee consistency and a high level of customer service; together with monitoring the day to day running of the operation, guarantying the business is profitable and competitive.

 

The Hotel Manager will be fully responsible for:

  •  the day to day running & control of reception/foh department
  • the delivery of exceptional customer service
  • for the development and maintenance of all standards
  • training and developing the reception team
  • hotel cleanings standards collaborating with Head Housekeeper and maintenance

 

The role requires someone with superb organisation and communication skills. It is essential to ensure all the departments are adequately briefed and trained at all times. Leading by example our ideal candidate will have a hands-on approach to the business and great eyes for details.

 

This is a magnificent opportunity to join an exciting and growing team. 

Or, know someone who would be a perfect fit? Let them know!

Derbyshire House, St Pancras Hotels Group Ltd

Derbyshire House
WC1H 8AB London Directions admin@sphg.co.uk 02035880200 View page

You are the artist, we provide brushes and paint.

Tired of the same old jargon, "we are different"? So are we, sod it. We want our team members to feel special, which is why we work on the ethos that we "hire smart people to bring the journey forward"

Hospitality is about honesty, which comes from within. You can't turn it into a concept, or roll it out as a chain. Our properties are just as individual as our people. That makes us different. Are you different, and highly skilled? 

Then, be a genius. If not now...when?  

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